Terms and Conditions

HomeTerms and Conditions

Please Read the following terms and conditions before you purchase.

  • Chowdhury Electronics will deliver your purchased product from our website within 5-7days.
  • In case of Cash on delivery method we may ask for a partial advance payment.
  • For any kind of query like tacking your order, contact no of delivery person, any change, any addition please call Our Hotline Numbers
  • We do not delivery out side of Dhaka by ourselves. But we can sent any product via courier/parcel service any where in Bangladesh. In that case, customer is liable for carrying charge and liability. Minimum 5000Tk. advance payment is required For an order from out side of Dhaka.
  • We Provide different types of Warranty Policy for different Products. During purchase please make sure that under which policy you are purchasing. We provide Both replace Warranty and Service warranty without parts. Warranty should be mentioned in Invoice.
  • Our after sales term will be written on invoice.
  • In case of Service Warranty it may take 7-15 days to provide it. Customer have to bring the product physically at our Service Center. We will receive it for diagnostic, it may requires 7-15 days for the diagnostics result. After finding out the problem customer will provide the parts damaged and we will install it. Or we may purchase the parts on behalf of customer if it is ordered. Customer have to pay for the parts only not for the diagnosis and installing. Service warranty does not cover any product’s parts warranty for a single day.
  • In case of parts replacement warranty, we will replace the damaged part only not the whole item.
  • In any case arise like, we are unable to provide the damaged parts during warranty period we may offer another model item with additional price. In that case standard depreciation will be applied per months basis.
  • Customer have to bring the Product to our service center to avail after sales service.
  • Price may vary for payment method or EMI.
  • To avail warranty, The hard copy of invoice is mandatory.
  • If any one do not receive his/her product from our service center within 30 days of receiving, we will not be liable further.
  • All types of Adapter, Remote Controller, cables are non warranty items.
  • Warranty will not valid for improper use, use with negligence, physically damaged, burned, repair tried products.

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